
State Farm® Insurance Agent Shawna Owens
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Madison Johnson
March 14, 2025
"Hope was beyond excellent! Such a very sweet helpful girl! Anytime I need to go for help, she will be my go to!!"
Tamara Wright
March 13, 2025
"Hope was so amazing & patient with us & getting things all set up for our sons auto insurance."
Monte Daugherty
February 28, 2025
"The girl that helped us, Hope Pflum, was very helpful and very easy to talk to. I would definitely recommend her. Very professional but very easy to communicate with."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kasidy Mullins
February 21, 2025
"Hope Pflum provided me with by far the best experience I have ever had regarding insurance and I am thankful for all her help! Her bubbly, kind personality is top tier!"
"Thank you so much for taking the time to share your experience with us. We appreciate your business and will always do our best to provide great service! We're here whenever you need us : )"
Randy Bennett
February 3, 2025
"Hope did a great job of making buying insurance very easy."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ruth Ann Hobbs
January 24, 2025
"Hope has been very good at keeping contact with me and getting my insurance where I needed it. I appreciated her kindness and diligence to get my insurance taken care of with ease. Thank you"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Adrianne Mello
January 17, 2025
"hope made this whole process very quick and very easy. She saved me a ton of money on my car insurance and I was very happy to work with her. She even sent me text to remind me of all the things I needed to do which was very helpful."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jamie Beard
January 9, 2025
"They are awesome! I wasn't quite ready to switch when I got my first quote. Hope kept in contact with me to let me know she hadn't forgotten about me and when it came time for me to switch they were right there answering any questions I had. Great communication!!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Ali Bowers
December 23, 2024
"Hope was great in helping switch my car insurance with a new vehicle! I had trouble online and she got back with me very quickly!"
Brandy Easley
December 18, 2024
"Hope was great!!"
Carol Russell
December 13, 2024
"I was very pleased with my experience with Hope. She answered my questions thoroughly, and was quick to respond. Thank you!"
"Hey Carol! Thank you so much for the kind feedback on Hope. She is truely one of a kind and I'm so glad that she was able to meet your needs. We appreciate you trusting our Agency! - Shawna "
Chelsy Jordan
October 28, 2024
"Hope was extremely patient with me and very helpful as I navigated a new insurance policy. She responded quickly and answered all of my questions. It was great to work with her!"
Kirsty Andrews
October 9, 2024
"Hope is always very pleasant, helpful, and efficient."