
State Farm® Insurance Agent Shawna Owens
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Madison Johnson
March 14, 2025
"Hope was beyond excellent! Such a very sweet helpful girl! Anytime I need to go for help, she will be my go to!!"
nao iwa
March 14, 2025
"HOPE did a kind and great job with my insurance enrollment process. Thanks a lot!"
Tamara Wright
March 13, 2025
"Hope was so amazing & patient with us & getting things all set up for our sons auto insurance."
Brad Hendrix
March 10, 2025
"I deal with Hope at this office and she is always a delight and extremely helpful."
Monte Daugherty
February 28, 2025
"The girl that helped us, Hope Pflum, was very helpful and very easy to talk to. I would definitely recommend her. Very professional but very easy to communicate with."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Stephanie Eckerle
February 25, 2025
"Hope is amazing! This is the second time she has saved me a lot of money on policies and everything is always quick and easy!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Bridget Stuart
February 21, 2025
"I was very impressed with Hope's knowledge and quickness with helping get everything I needed to have coverage for! Highly recommended :)"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kasidy Mullins
February 21, 2025
"Hope Pflum provided me with by far the best experience I have ever had regarding insurance and I am thankful for all her help! Her bubbly, kind personality is top tier!"
"Thank you so much for taking the time to share your experience with us. We appreciate your business and will always do our best to provide great service! We're here whenever you need us : )"
patrishia Torivo
February 14, 2025
"Hope gave me HOPE for sure without her id be paying twice as much for both vehicles but with her I'm paying less for both than I did for one !!! Like a good neighbor Hope was right there! 😁"
"Thank you for the kind review! We're so glad to know that you enjoyed your experience with us! Whenever you need us, we'll be there to help! "
Randy Bennett
February 3, 2025
"Hope did a great job of making buying insurance very easy."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Bernie Weisz
January 25, 2025
"Hope was just great today. I talked on the phone with her first before my visit so she knew just what my needs were. I’m older with plenty of experience with insurance policies. Hope was courteous, sharp and quick. Just how I like it, and she saved me a lot of money switching to State Farm. Excellent employee!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ruth Ann Hobbs
January 24, 2025
"Hope has been very good at keeping contact with me and getting my insurance where I needed it. I appreciated her kindness and diligence to get my insurance taken care of with ease. Thank you"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Matt
January 23, 2025
"I thought the whole process was simple and straight forward. Hope did a great job guiding me through all of it and had a detailed answer for all my questions. I appreciate that. Thank you."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Adrianne Mello
January 17, 2025
"hope made this whole process very quick and very easy. She saved me a ton of money on my car insurance and I was very happy to work with her. She even sent me text to remind me of all the things I needed to do which was very helpful."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Rachel Williams
January 13, 2025
"Hope did an amazing job helping me to pick out the right coverages to fit my budget! She kept in touch as I was transitioning over. Excited to be working with State Farm for my insurance needs!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jamie Beard
January 9, 2025
"They are awesome! I wasn't quite ready to switch when I got my first quote. Hope kept in contact with me to let me know she hadn't forgotten about me and when it came time for me to switch they were right there answering any questions I had. Great communication!!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Lavonne North
December 27, 2024
"Hope was a big help to me twice within a weeks time. She is very courteous and answered all questions when asked no matter how silly. She was quick and efficient making the changes i requested. She made my day so much easier. Thank you, Hope!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ali Bowers
December 23, 2024
"Hope was great in helping switch my car insurance with a new vehicle! I had trouble online and she got back with me very quickly!"
Brandy Easley
December 18, 2024
"Hope was great!!"
Julie Guerrero
December 17, 2024
"I was tired of never being able to talk to a person dealing with my last insurance company, so I wanted to switch somewhere local. I decided to reach out to Andy at Shawna Owen’s State Farm for help insuring my new car. He was personable and really knew his stuff! He took the time to answer all my questions and made switching companies a breeze. He saved me money and time. Thanks for everything!"
Carol Russell
December 13, 2024
"I was very pleased with my experience with Hope. She answered my questions thoroughly, and was quick to respond. Thank you!"
"Hey Carol! Thank you so much for the kind feedback on Hope. She is truely one of a kind and I'm so glad that she was able to meet your needs. We appreciate you trusting our Agency! - Shawna "
Bryanna Murray
October 29, 2024
"I have told many people around that Shawna & Hope make a great team. When they say they're going to do something, they follow through & that speaks volumes! I have been very pleased with my service. Thank you always!"
Chelsy Jordan
October 28, 2024
"Hope was extremely patient with me and very helpful as I navigated a new insurance policy. She responded quickly and answered all of my questions. It was great to work with her!"
Austin Bunch
October 9, 2024
"Had the pleasure of getting my auto insurance through Hope. She was very professional and a friendly face! She made the process streamlined and very efficient, which is all you could ask for!"
Kirsty Andrews
October 9, 2024
"Hope is always very pleasant, helpful, and efficient."